930k Privacy Policy
This document provides full details on how your personal information is collected, stored, and kept secure at 930k.
Important Notice: By using the 930k platform, you are considered to have accepted all terms of this privacy policy. Please contact us if you have any questions.
1. Introduction and Purpose
930k is a trusted online betting and casino platform in Bangladesh. We place the highest importance on the privacy of our users. This privacy policy document explains how 930k (hereinafter referred to as "we", "our", or "930k") collects, uses, processes, and protects your personal information.
When you visit our website 930k.lat, create an account, use our services, or contact us, you are consenting to the processing of your information in the manner described in this privacy policy. This policy should be read together with our Terms and Conditions.
We commit that your personal information will never be sold to third parties. Protecting your privacy is a fundamental responsibility of ours and we will always remain firm in that commitment.
2. What Data We Collect
930k may collect the following types of information from you for various purposes:
2.1 Information You Provide Directly
When you register on our platform or use our services, you provide the following information directly:
- Full name (in Bengali or English)
- Date of birth (for age verification — only for users aged 21 or above)
- Email address
- Mobile number (linked to bKash, Nagad, Rocket, or Upay transactions)
- Payment-related information (transaction ID, payment method)
- National ID or passport number (if required for identity verification)
- Your preferred language and communication channel
2.2 Automatically Collected Information
When you use our platform, certain information is collected automatically:
- IP address and device identifier information
- Browser type and version
- Operating system information
- Pages you visit and time spent on them
- Cookie and session data (detailed below)
- Login and logout times and dates
- Betting and gameplay history
- Transaction history
3. How We Use Your Information
930k uses your personal information for the following purposes:
3.1 Account Management and Service Delivery
- Creating, managing, and keeping your account secure
- Processing deposits and withdrawals (bKash, Nagad, Rocket, Upay)
- Providing bonuses and promotions
- Managing the VIP membership program
- Ensuring customer support services
3.2 Security and Fraud Prevention
- Identity verification and age confirmation
- Detecting and preventing unauthorized access
- Monitoring suspicious activity
- Anti-money laundering compliance and monitoring
- Implementing responsible gambling policies
3.3 Platform Improvement and Personalization
- Recommending games and offers based on your preferences
- Improving website functionality and usability
- Diagnosing and resolving technical issues
- Analyzing and improving user experience
3.4 Communication and Marketing
- Sending important account notifications
- Providing information about promotional offers and bonuses (with your consent)
- Notifying you about service updates and changes
- Timely communication according to Bangladesh Standard Time (BST, UTC+6)
4. Sharing Data with Third Parties
Our Commitment: 930k never sells or rents your personal information to third parties for commercial purposes.
930k may share information with third parties in certain specific circumstances. These circumstances are:
4.1 Service Provider Partners
We work with certain trusted service providers who assist in operating our platform, such as payment processing services (bKash, Nagad, Rocket, Upay) and technology infrastructure providers. These partners operate under strict confidentiality agreements and may use your information only for the purpose of delivering services.
4.2 Legal Obligations
We may be required to disclose information in order to comply with valid requests from legal authorities or court orders. In such cases we will provide only the necessary information and will make every effort to notify you in advance where possible.
4.3 Anti-Money Laundering
Necessary information may be shared with regulatory authorities to prevent money laundering and other financial crimes. This is a legal requirement and 930k makes no exceptions in this regard.
4.4 Business Transfers
In the event of any merger, acquisition, or business restructuring, your information may be transferred. However, in such cases the new entity will be required to follow this same privacy policy.
5. Cookies and Tracking Technologies
The 930k website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.
5.1 Essential Cookies
These cookies are necessary for the core functionality of the website. They are required to maintain your login session, ensure security, and operate the platform normally. If you disable these cookies, the platform will not function properly.
5.2 Functionality Cookies
These cookies remember your preferences — such as language selection, display settings, and your personalized experience. They make each of your visits more convenient.
5.3 Analytics Cookies
These cookies help us understand how users are using our website. This information is aggregated and anonymized, so it is not possible to identify you directly from it.
You can control cookies by changing your browser settings. However, please note that disabling essential cookies may cause some of our services to not work properly.
6. Data Retention Period
930k retains your personal information only for as long as necessary. The retention period depends on the type of information and legal requirements:
- Account information: For as long as the account is active and for as long as required after closure to meet legal obligations
- Transaction records: For a sufficient period to comply with financial regulations
- Identity verification documents: For the period required under applicable policy
- Communication history: For a defined period to improve support service quality
- Cookie data: From a few hours to a few months depending on the type of cookie
When the retention period ends, or if you request deletion of your data and it is legally permissible, we will securely delete or anonymize your information.
7. Data Security Measures
930k applies industry-standard technical and organizational measures to protect your personal information:
7.1 Technical Protection
- SSL Encryption: All data transmissions are encrypted using SSL/TLS technology
- Data Encryption: Stored sensitive information is kept in encrypted form
- Firewall Protection: Advanced firewall systems prevent unauthorized access
- Secure Payment Gateway: All financial transactions go through secure payment channels
- Regular Security Audits: Regular testing to identify system vulnerabilities
7.2 Organizational Protection
- Only authorized staff have access to your information
- Staff receive regular training on privacy and data protection
- Logs of data access are maintained and reviewed regularly
- Strict confidentiality agreements with third-party partners
Important: No method on the internet is 100% secure. However, we make every effort to protect your information. Keeping your account password secure and not sharing it with others is your own responsibility.
8. Your Data Rights
As a user of 930k, you have the following rights:
8.1 Right to Access Information
You can find out at any time what information we hold about you. You can obtain this information by logging into your account or by contacting our support team.
8.2 Right to Correct Information
If any of your information is incorrect or outdated, you can request that it be corrected. Keeping information accurate and up to date is beneficial for both parties.
8.3 Right to Delete Information
In certain circumstances you may request that your information be deleted. However, due to legal obligations, some information may be required to be retained for a specified period.
8.4 Right to Object to Processing
You may object to the use of your information for marketing purposes. If you make this request, we will stop marketing communications, but communications related to essential services will continue.
8.5 Right to Data Portability
You may request to receive certain information in a structured, commonly usable format.
To exercise any of the above rights, contact our support team via 24/7 live chat or by email at [email protected].
9. Protection of Minors
The 930k platform is for individuals aged 21 and above only. We do not knowingly collect information from any minor. If we become aware that information from a minor has been collected, we will immediately delete that information and close the associated account.
If you believe that an underage member of your family is using our platform, please contact us immediately.
10. Third-Party Links & Services
Our platform may include services from game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others. These third-party service providers are governed by their own privacy policies. 930k is not responsible for their methods of data collection or use.
If our platform contains links to any external websites, you are advised to read their own privacy policies before visiting those sites.
11. Changes to the Privacy Policy
We may update this privacy policy from time to time. If any significant changes are made, we will:
- Display a notice on the website
- Send a message to your registered email
- Update the "Last Updated" date at the top of the policy
If you continue to use the platform after the changes, you will be considered to have accepted the new policy. Therefore, you are advised to visit this page regularly.
12. Contact Us
If you have any questions, comments, or concerns about this privacy policy, please contact us:
- Live Chat: Support available in Bengali 24/7
- Email: [email protected]
Our dedicated privacy team will process your request as quickly as possible, usually within 1 hour. For more information, please visit our About Us and Terms & Conditions pages. To learn about responsible gaming, visit our Responsible Gaming page.